Telephone communications emerged in the nineteenth century’s last decades, and consolidated as a mass communication mean in the mid-twentieth century.
From that moment until the end of the century, they kept with few advances than just the telephones appearance.
In this period, there was the first great telephone communications change due to the mobile phones appearance Fixed telephony did not undergo major modifications until the twenty-first century’s first decades.
The telephone use was extended globally and slowly infiltrated into many human’s activities Telephone communications have contributed significantly to globalization.
Currently, telephony plays an important role in the general business dynamics. Telephone communications allow information and ideas exchange between external agents (clients, suppliers…) and companies’ workers.
Technologies are advancing at an accelerated pace. Telephony does not escape this premise allowing a giant step in what has been called Voice over Internet Protocol (VoIP )» in the twenty-first century’s beginning, mainly driven by the Internet. This communication mode has allowed reducing expenses and improving call quality.
It is based on voice traffic over Internet-based networks instead of traditional switched public telephone networks.
The Internet Protocol (IP) was originally conceived for data transmission networks, and due to its great success it was adapted to voice networks by means of information packetization and transmission of it as IP data packets.
VoIP is already a reality in use by many companies that were in the search for superior telephone network management.
Through this telephony option, organizations improve their performance in sound quality and call agility. They can be scaled easily in relation to the extensions activation they require.
Among the VoIP advantages over traditional telephony we have:
Reduction of initial expense since no investment in physical devices or physical facilities is required.
The obsolescence is almost discarded since the virtual power plants are constantly updated, requiring almost no maintenance compared to the physical power plants.
The scalability of the lines and extensions number is much more friendly and economical compared to physical plants, being able to activate both fixed and mobile extensions.
More than one call can be transmitted on the same telephone line. In this way, the voice-over-IP transmission can facilitate the process of increasing company’s telephone lines without need for additional physical lines.
Savings in features (automatic redial, caller identification, call transfer, among others) that are considered as additional billable by traditional telephone companies.
As you can see, voice over IP (VoIP), brings with it a considerable amount of attributes that are extremely attractive for companies, which allow us to glimpse a promising future in the global communication niche.
Although, it cannot be affirmed emphatically that the Ip voice telephony will entirely displace traditional switched voice telephone communications, it is logical to think that they will take a majority segment of the global business market. That is the target to which organizations point.
Cibersys, a leading company in the Latin American technology market, offers its CLOUD VOICE products family, IP communication solutions between different locations without geographic limitations or the need for equipment or specialized personnel.
This line covers products such as SIP TRUNK: real-time VoIP, reducing calls costs and telephone bills, and DIDs or Virtual Numbers, service that extends Companies’ national and international presence by having a telephone number not associated with a telephone operator.
For more information about our Cloud Voice service family, click here.
Visit us at www.cibersys.com